My Book Pledge: Frequently Asked Questions

What is My Book Pledge?

The Savvy Reader team created MyBookPledge.com so you as a reader can keep track of the books you read, see what your friends are reading, earn fun badges, enter contests and giveaways, participate in readathons, and more!

How do I sign up?

You can sign up on MyBookPledge.com through your Facebook or Twitter account, or by entering your email.

What do I do if I receive an error message when trying to login?

If you’re receiving an error message when trying to login for the first time in a new year, you can fix the issue by doing one of the following.

  1. Go to a separate browser window and log out of the social network (Twitter or Facebook) that you log in with. Once you’re signed out, go back to MyBookPledge.com and click to log in with your social network of choice. The My Book Pledge site will direct you to the log in page for Twitter or Facebook. Enter your credentials and you’ll be redirected to your signed in My Book Pledge profile.
  2. Clear your cache and cookies from your web browser, then attempt signing in again.

How do I add a book to my shelf?

Once you are logged in, add a book to your shelf by clicking on the “Add Book” button in the top toolbar of the webpage. You will be prompted to choose which bookshelf you’d like to add to.

The other option is to click on “My Shelves” from the same top toolbar, and then the shelf of your choice (Read, Currently Reading, To Be Read, etc.). In the top righthand corner of your shelf, click “+Add Book” and a search bar will appear.

Screen-Shot-2020-01-02-at-2.55.43-PM.jpgScreen-Shot-2020-01-02-at-2.55.56-PM.jpg

How do I access my shelves from years past?

Once logged in, go to “My Shelves” in the top toolbar. You will be brought to the Read shelf for the current year. On the right side of the screen, you will see a “Navigation” dropdown menu with each year you have participated. Click on the year you would like to access. Once that is loaded, click on the shelf you would like to see.

Screen-Shot-2020-01-02-at-3.03.11-PM.jpg

Not all of the editions of a book are showing up. How come?

This is an issue that our developers are aware of and are still working to fix, but in the meantime there is a temporary solution! If you search “The Home For Unwanted Girls,” it may only bring back the hardcover and paperback editions. However, if you search “The Home For Unwanted Girls audiobook,” it will bring back that edition! If you still can’t find the right edition, please send a us a message on Twitter @SavvyReader or via email to savvyreader(at)harpercollins(dot)com.

Screen Shot 2020-03-26 at 11.20.01 AM.png

What if the book I add isn’t there?

If you can’t find a book you’re looking for, please try the following:

  1. Search the book in the “Add Book” search bar in the top righthand corner of your shelf (as opposed the search page in the banner)
  2. Try searching for alternate spelling of the title
  3. Search for the author’s name by choosing “author” from the drop-down menu to the left of the search bar
  4. Search for the book’s ISBN (you can find this on any publisher or retailer website) by choosing “ISBN” from the drop-down menu to the left of the search bar
  5. Include both the title and author name in your search

If your book still isn’t showing up, try using the “Add a Custom Book” option located under the “+Add a Book” search bar.

Screen-Shot-2020-01-02-at-3.06.35-PM.jpg

How is my News Feed curated and how do I follow friends on My Book Pledge?

In order to connect with friends on My Book Pledge, you must follow them. The follow button will show up on their profile. To find friends to follow, you can access their profile by clicking on the links they share on Twitter or search them by name or email.If you want to search for a user, use the Search bar located in the upper righthand of the screen. Make sure you select ‘People’ from the dropdown bar. Handy tip: if you can’t find a friend via their full name, try their Twitter handle, Facebook name, or email address.

Have a question about My Book Pledge? Ask us on Twitter @SavvyReader or email us at savvyreader(at)harpercollins(dot)com.

166 thoughts on “My Book Pledge: Frequently Asked Questions

  1. The march madness badge isn’t showing up on my list I’d available badges … I thought there was a new list and contest for 2019

    1. Hi Len! There will be one incoming, we’re just working on getting everything live with it! Stay tuned 🙂

    2. Hi again, Len! We just wanted to follow-up and let you know that the HCC March Madness badge is live now, so the next time you add a book to your read shelf, it should auto-populate to your page. If it doesn’t, please do let us know!

  2. Hi, I read The Great Gatsby earlier one the year, but the HCC March Madness badge did not appear. Do I have to read these books specifically in March?
    Also,

    1. Hi May! No, you don’t have to read them specifically in March – because there are so many different versions of The Great Gatsby out there, we might have missed one! Can you send us an email with a link to your profile and we’ll add it from there? savvyreader@harpercollins.com

  3. HI there! I have not been able to log in with Facebook since the day last week when Facebbok was down. When I press Log In, I only get option to sign in using email, but when I tried to do so, I was directed to sign in through Facebook (or Twitter). I have messaged HarperCollins and was told it was probably related to the shutdown and should be fixed soon. However, it has been several days and the issue hasn’t been resolved. I have logged out and signed back in to all devices.
    Any info or advice would be appreciated!

    1. Hi Susan! If you’re still having this issue, would you mind sending an email to savvyreader@harpercollins.com? We haven’t heard of this issue yet, so we definitely want to get to the bottom of it! If you could also include a screenshot of what’s happening when you try to login via Facebook, that would be immensely helpful.

  4. Whenever I access the app it always pulls up 2018 not 2019 on my shelves to add on new books. I have to choose 2019 from the drop down … is there something I need to do to reset it for 2019 ?

    1. Hi Cheryl! While you’re on your shelf, click on the book you would like to delete. When the book’s page loads, you should see a “remove from shelf” button right underneath the shelf!

    1. Oh no! Sorry about that, Liette. Can you send us a link to your 50 Book Pledge user profile? We’ll get right on adding it for you!

      1. Perfect! I’ve added it to your profile. The next time you add a book to your read shelf, it should show up! Let us know if it doesn’t, okay?

    1. Hi Denise, this issue was related to a server error but should be fixed now. Are you still seeing an error message?

    1. Hi Brittany! There isn’t currently an iPhone app available, but stay tuned in 2020 – you may be pleasantly surprised!

    1. Hi Donna! We completely agree that every book counts 🙂 This is a known issue and we’ve passed it along to our developers, who are working on fixing this issue as quickly as possible.

  5. I finished The Butterfly Girl on Dec 31, 2019. Is there a way to add it to my 2019 finished shelf now that we’re in a new year?

  6. Logged in January 1st 2020, forced to create a new year, but my entire history is missing. I assume it will be found and returned.

  7. Signed in with Facebook as I always have – but due to new website name it shows I have no books from last year. How do I get this back?

    1. Hi Diane, this is a known issue and we’re working with our developers to get this fixed as we speak.

    1. Hi Penny, this is a known issue and we’re working with our developers to get this fixed as we speak.

  8. Also logged in on 1/1/20 and lost my entire history as well. My first attempt to comment on this was also deleted. Will my history be fixed?

    1. Hi Marlene, this is a known issue and we’re working with our developers to get this fixed as we speak.

  9. I attempted to log in on January 2, 2020 to create my pledge for the year. On my mobile device it took multiple tries, and once I succeeded in logging on, all of my previous years history is gone…like it never existed. I have been participating at least since 2015!
    Thinking it may have been a glitch on mobile devices, I tried logging on with my computer, only to find out that I can not!
    There is no option for facebook log in through a computer…but there is for twitter…
    I really don’t want to loose all the data I have saved in the past 5 years…
    Please tell me this is something that will be worked on…

  10. Hey so I’m trying to update my pledge for this year but can’t seem to find where to do so on the new layout. Can anyone tell me where it is now? Thanks.

    1. Hi! If you click the “My Profile” tab on the blue menu, you should see a button that says “Update Your Profile” on the left side, underneath your favourite book of 2019. Click that, and you can edit your pledge level!

  11. When I move a book to the finished shelf, nothing appears to happen. The book does move, but no visible action takes place, no confirmation displays.

    1. Thanks for letting us know, John! We’ll work with our developers to add in some kind of messaging to confirm that the move has taken place.

  12. For one of the new badges, “Shocking Thrillers”, I already have Dear Wife on my finished books shelf for this year. Will it eventually update saying I have the badge, or do I need to read another one for it to count?

  13. Any progress on restoring 2019 shelves? Mine is still missing and I’m getting worried it’ll never re-appear!

  14. I would really love if you put all the options in the search results. EVERY book I search only brings up the kindle version and I have to input the ISBN to add my books. I would if it would bring all the results up like it used to.

    1. Hi Lisa, we’re currently working on a fix for this, as the database we use recently made an update and changed the way they bring back their search results. For now, if you add the edition that you’re looking for to your search (e.g. “The Home For Unwanted Girls Paperback” instead of just “The Home for Unwanted Girls”), it will bring the proper results up.

  15. I completed Northanger Abbey by Jane Austin a few weeks ago, but have not received my Literary Oddballs badge yet. Could someone please look into this? Thanks

    1. Hi Angie! Sorry about that – there are so many editions of the classics that sometimes it’s hard to get all the codes in! Could you email us at savvyreader[at]harpercollins[dot]com with a link to your My Book Pledge profile? We’d be happy to add it for you!

  16. Hi, I see there is a new badge for Educated. I read that book in 2018 when it first came out. How do I get this badge if read it already or is there another book for that badge ? Thanks

  17. There is a problem with signing on. I try to sign on and get the message to reset my password using a link sent to my e-mail. I do it and still get the same message. I have books I want to add but cannot. Is there a problem with the sign on?

    1. Hi Sheila! Can you please send an email to savvyreader[at]harpercollins[dot]com with the method you usually use to login to the site (Facebook, Twitter, or email), as well as a description of the issue, so we can forward this on to our developers?

  18. Just a wry comment…since May I have been reading the Outlander series of books. These tomes are between 975 pages ( just a quick read!) And 1400 pages long! So it looks like I havent been reading much at all. These books are 3 to 5 times the size of an average read! We need a way to log “king sized reads” to get credit for pages read rather than just number of books read!!!!

    1. Hi Brenda! Can you send an email to savvyreader[at]harpercollins[dot]com that includes a link to your profile? We’ll get that shelf back for you!

  19. I haven’t been able to sign in for the last month. I usually sign in with Facebook but every time I start the sign in process I get this message “Error
    Login Error: There is an error in logging you into this application. Please try again later”. I’ve tried logging out and clearing my cache and cookies, it hasn’t worked yet.

    1. Hi Trish! Can you please send an email to savvyreader[at]harpercollins[dot]com describing this error so we can forward it on to our developers?

    1. Hi Heather! Please send a link to your profile in an email to savvyreader[at]harpercollins[dot]com so we can add this badge to your profile!

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.